We live in a world of commoditised products and services, online reviews and social media. Today, it’s hard to escape if you are offering anything other than a top-class service.
In this episode, Nick discusses his recent service experience - and suggests what you should be looking out for in respect of service from your Financial Adviser (you do have one, right?!)
He also discusses why forgetting a loved one’s birthday is NOT an optimal outcome…. And Luton gets a right good kicking.
- The Prudential Adviser Twitter account. A joke.
AND LEAVE A FIVE STAR REVIEW ON iTUNES - OR ELSE.